Privacy Policy
Introduction
Welcome to https://food.karachi-pakistan.com! We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines how we collect, manage, and protect your personal information in adherence to various international data protection regulations. Our primary goal is to ensure your trust in our services by being open about our practices and providing control over your data.
Scope
This policy covers all aspects of our online presence, including but not limited to:
- Our official website at https://food.karachi-pakistan.com
- Mobile applications and software we develop or support
- Online services and products offered through our platform
- User interactions on our websites linked to this Privacy Policy
Please note that third-party platforms, applications, or services accessed through links on our site have their own privacy policies, and we encourage you to review these for a comprehensive understanding of data handling. Our policy does not extend to these external entities.
Processing Activities
This document outlines our practices when users:
- Utilize our applications and services as authorized users.
- Visit our websites linked to this Privacy Statement.
- Engage with us through various communication channels, including emails, calls, or text messages (SMS).
Personal Data Collection
We collect multiple categories of personal data, which include:
- Account Information: Details required to create and manage user accounts, such as usernames, passwords, and profile information.
- Payment Information: Data associated with payment methods used on our platform, including cardholder names, card numbers, expiration dates, and security codes.
- Financial Information: Transaction details, billing addresses, and any financial records related to purchases or services rendered.
- Purchase Information: Details of products or services bought through our platform, including order numbers, quantities, and customization preferences.
- Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information collected from your device for technical purposes.
- Location Data: Geographic coordinates and location-based services data that helps us provide location-specific content and services.
- Feedback: User responses to surveys, reviews, and feedback forms, which help enhance our products and services.
- Social Media Information: Data from social media platforms when users choose to log in through these services or share content on our platform.
- Product Information: Personal preferences, product interactions, and reviews shared by users regarding our offerings.
We obtain this data through direct user input, automated systems, and partnerships with third parties who provide us with aggregated or de-identified information.
Cookies
Our website employs cookies to enhance user experience and gather analytics:
- Strictly Necessary: These ensure basic functions of the site, such as logging in and navigating through pages.
- Preference: Cookies store user preferences, language settings, and ad choices for a personalized experience.
- Analytics: Used to collect aggregate data about website visitors, helping us understand user behavior and improve our platform.
Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their browsing experience.
Retention and Deletion
We retain personal data for varying periods based on legal requirements and the purposes for which it was collected:
- Financial and transaction data may be kept for up to 7 years due to tax and accounting obligations.
- Purchase history might be stored indefinitely to personalize future shopping experiences.
- Once the data is no longer needed for the initial purpose, we delete or anonymize it to protect user privacy.
Security Measures
We implement robust security protocols to safeguard your personal data:
- Employing encryption for data in transit and at rest to prevent unauthorized access.
- Utilizing secure third-party processing partners who adhere to industry standards for data protection.
- Regularly reviewing and updating our security measures to adapt to emerging threats.
Children’s Privacy
We are committed to protecting the privacy of children under 18 years of age. Our services do not intentionally collect or store personal data from this demographic, and we encourage parents or guardians to supervise their child’s online activities.
Your Rights
Depending on your jurisdiction, you may have various rights regarding your personal data:
- Access: The right to request access to the personal data we hold about you.
- Rectification: To correct inaccurate or incomplete information.
- Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
- Restriction: Limiting the use of your data for specific purposes.
- Portability: Obtaining a copy of your data in a structured format for use with another service provider.
- Objection: Objecting to the processing of your data for legitimate interests or direct marketing.
- Non-Discrimination: You have the right not to be subject to automated decision-making that significantly affects you.
To exercise any of these rights, please contact our privacy team at your earliest convenience. We will respond to your requests in a timely manner as per applicable laws.
Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page, and we encourage users to review it periodically. If significant changes are made, we will notify users through email or a prominent notice on our website.
Contact Information
For any questions, concerns, or requests regarding your privacy, please reach out to us:
- Email: [email protected]
- Postal Address: [Provide address]
We value your trust, and this Privacy Policy is a testament to our commitment to protecting your personal information.
